At Habibi NY, every order is hand-packed in New York and dispatched with care. Below you'll find everything about how your order ships, how to track it, and what to expect for international delivery.
Shipping Options
| Shipping Method |
Estimated Delivery |
Cost |
| Standard Shipping (U.S.) |
3–5 business days |
Free on orders $105+ / Flat rate on orders under $105 |
| Expedited Shipping (U.S.) |
1–2 business days |
Calculated at checkout |
| International Shipping |
7–14 business days (varies by destination) |
Calculated at checkout; recipient responsible for any local duties/taxes |
Free Shipping Threshold
All U.S. orders of $105 or more qualify for complimentary standard shipping — no code required. The free-shipping offer applies automatically at checkout when your cart reaches the threshold.
Order Processing
Orders placed before 2:00 pm ET on a business day are processed and dispatched the same day. Orders placed after 2:00 pm ET, on weekends, or on federal holidays are dispatched the following business day. Once your order ships, you'll receive a confirmation email with a tracking number.
International Orders
We ship to most countries worldwide. International shipping times vary by destination — most orders arrive within 7–14 business days after dispatch. Please note:
- Shipping costs are calculated at checkout based on destination and package weight.
- The recipient is responsible for any customs duties, import taxes, or fees imposed by their country. Habibi NY is not responsible for delays caused by customs processing.
- International orders are not eligible for our free-shipping threshold.
- For questions about international orders, contact us at customersupport@habibiny.com.
Address Changes
Address changes after order placement are the customer's responsibility, including any carrier fees. If you need to update a shipping address, email customersupport@habibiny.com as soon as possible — we can usually accommodate changes if the order has not yet been dispatched.
Lost or Damaged Packages
If your package arrives damaged or has been lost in transit, please email customersupport@habibiny.com within 7 days of the expected delivery date with your order number and photos (if applicable). Our team will work with the carrier to resolve the issue and make it right.
Returns & Exchanges
For complete return and exchange terms — including our trial-vial policy, eligible items, return shipping, and the Fragrance Collective subscription policy — please see our full Return / Exchange Policy.
Questions?
Email customersupport@habibiny.com for shipping questions or customersupport@habibiny.com for returns and exchanges. We respond within 1 business day.
